Turn Citizen Feedback into Actionable Insights
Understand your community's needs and improve services with AI-powered feedback analysis and sentiment tracking designed for local governments.
Comprehensive Feedback Management
Collect, analyze, and act on citizen feedback across all channels - from social media to service interactions - in one unified platform.
Our AI-powered analytics turn raw feedback into actionable insights, helping you make data-driven decisions for your community.
Real-time Sentiment Analysis
Monitor public sentiment across channels and identify trends before they become issues with advanced AI analysis.
Automated Response Management
Route feedback to the right departments and track response times with intelligent workflow automation.
Powerful Analytics at Your Fingertips
Transform raw feedback into meaningful insights with our comprehensive analytics suite
Trend Analysis
Identify patterns and emerging issues with advanced trend detection and predictive analytics.
Performance Metrics
Track response times, resolution rates, and satisfaction scores across departments.
Custom Reports
Generate detailed reports and visualizations tailored to your specific needs.
Easy Implementation, Immediate Impact
Quick Setup
Get up and running in days, not months, with our streamlined implementation process.
Seamless Integration
Integrate with your existing systems and workflows without disrupting operations.
Dedicated Support
Get expert guidance and support throughout your implementation and beyond.
Start Improving Your Services Today
Join forward-thinking municipalities using CivSmart to transform citizen feedback into better services.